--- title: How to Create User Journey Maps for Digital Products | Praxent --- [![](https://info.praxent.com/hs-fs/hubfs/Praxent_2018/Images/LP1/praxent-logo.png?t=1529493309225&width=174&name=praxent-logo.png)](https://praxent.com/) ###### User journey Map | templates & step-by-step guide # Create User Journey Maps in Sketch or Illustrator ![UserJourney_WebCover](https://info.praxent.com/hs-fs/hubfs/UserJourney_WebCover.jpg?width=1001&name=UserJourney_WebCover.jpg "UserJourney_WebCover") ##### Download the free user journey map templates and guide to diagramming user experience. **Maximize ROI on usability tests with user journey maps.**  Diagnose product usability issues and get the big picture on user experience.  - Our free templates and e-book will guide you through the process of identifying user experience issues and clarifying the overall trajectory of a user interface design. - Using the free Keynote and Illustrator templates, present user research in an educational format to foster alignment and smart decision-making for new product development.           ![horizontal_curve.png](https://info.praxent.com/hs-fs/hubfs/Praxent_2018/Images/LP1/horizontal_curve.png?width=1797&name=horizontal_curve.png "horizontal_curve.png") ![footer-image.png](https://info.praxent.com/hs-fs/hubfs/Praxent_2018/Images/LP1/footer-image.png?width=36&name=footer-image.png "footer-image.png") Praxent is a digital innovation agency. Our team of US-based digital strategists, UX designers, and software developers works nationwide, converging at our home base in Austin, Texas. Our passion is to transform processes, enhance experiences, and empower people for service-based businesses who want to win. We help our clients unlock potential and fuel growth with effortless user experiences and strategic technology tools. 4330 Gaines Ranch Loop, Suite 230, Austin, Texas - [![](https://info.praxent.com/hubfs/Praxent_2018/Images/LP1/linkedin.png)](https://www.linkedin.com/company/praxent) - [![](https://info.praxent.com/hubfs/Praxent_2018/Images/LP1/facebook-1.png)](https://www.facebook.com/praxent) - [![](https://info.praxent.com/hubfs/Praxent_2018/Images/LP1/twitter-1.png)](https://twitter.com/praxentsoftware) @2018 Praxent - [Privacy](https://praxent.com/privacy-policy) - [Terms](https://praxent.com/terms-and-conditions) - [Sitemap](https://praxent.com/site-map)