--- title: Pharmacy Benefits Management description: Future-proof your pharmacy benefits management platform with Praxent. Elevate your position in the market by partnering with us for innovative solutions tailored to streamline complex processes and enhance operational efficiency. image: https://info.praxent.com/hubfs/Featured%20Image%20PBM.png --- [![Session logo](https://info.praxent.com/hs-fs/hubfs/raw_assets/public/Templates/Custom/Praxent%202024/images/PraxentLogo2024white.png?width=120&height=24&name=PraxentLogo2024white.png "Session logo")](https://praxent.com/) Open main menu Close main menu - Who we are Open the submenu - [About us](https://praxent.com/overview) - [Careers](https://praxent.com/careers) - What we do Open the submenu - [Capabilities](https://praxent.com/capabilities) - Solutions Open the submenu - [Auto Finance](https://info.praxent.com/auto-finance) - [Banking](https://praxent.com/solutions/banking) - [Commercial Lending](https://info.praxent.com/commercial-lending) - [Fintech SaaS](https://info.praxent.com/fintech) - [Insurance](https://info.praxent.com/insurance-digital-transformation) - [Investing and Wealth](https://praxent.com/solutions/investing-and-wealth) - [Payments](https://info.praxent.com/b2b-payments-modernization) - [PBM](https://info.praxent.com/pharmacy-benefits-management) - [Our Work](https://praxent.com/results) - [Insights](https://praxent.com/blog) - [Our Work](https://praxent.com/results) - [Contact Us](https://praxent.com/contact) [Schedule a Call](https://praxent.com/contact) # THE DIGITAL PHARMACY BENEFITS MANAGEMENT EXPERTS ## Future-Proof your PBM Platform **Partner with Praxent and elevate your position in the market.** Together, we make complexity manageable and efficient. Speak to us about a project → ### Speak to our digital PBM experts ↓ LEADING INNOVATION IN PBM ## Transform your PBM platform with strategic investments in state-of-the-art technology At Praxent, we specialize in technology solutions tailored to streamline complex processes and enhance operational efficiency within the pharmacy benefits management (PBM) industry. Our focus is on creating intuitive experiences for key stakeholders, including pharmacists, patients, and administrators. Partner with us to elevate your PBM operations. We effectively bridge the gap between diverse user needs, fostering transparency and efficiency for a streamlined PBM process. ![PBM example](https://info.praxent.com/hubfs/PBM%20example.png "PBM example") ### DOWNLOAD USE CASE ## Upgrade Your PBM Platform with Praxent See how Praxent can help increase speed, reduce friction, and modernize without a full rebuild. [Unlock full document →](//javascript:postMessage({type:'HS_DISPLAY_CALL_TO_ACTION',id:192430349186});) ![Upgrade Your PBM Platform with Praxent](https://info.praxent.com/hubfs/Upgrade%20Your%20PBM%20Platform%20with%20Praxent.png "Upgrade Your PBM Platform with Praxent") [Unlock full document](//javascript:postMessage({type:'HS_DISPLAY_CALL_TO_ACTION',id:192430349186});) ### THE OPPORTUNITY Preparing for Tomorrow #### Enhanced User Experiences Develop intuitive interfaces that improve customer interaction and satisfaction. #### Adaptive Systems Build a platform that evolves with your business needs and market demands. #### Seamless Integration Ensure smooth, secure data flow within healthcare systems for a cohesive end-to-end customer experience. #### Transparent and Compliant Deploy robust data management systems for accurate tracking and reporting. #### Streamlined Operations Leverage automation to minimize errors and reduce operational costs. #### Advanced Security Measures Safeguard sensitive data with cutting-edge security protocols. ### WHY PRAXENT ## A partner from end-to-end We work with your legacy systems to foster agility, keep pace with the competition, and turn vision into reality: delivering flexible, scalable, and user-centric PBM solutions. Tell us about your project. ## The PBM platform partner *built* for market leaders. Praxent helps your team modernize core workflows, unify siloed systems, and deliver better digital experiences without disrupting overall operations. [Book an expert PBM consultation](https://meetings.hubspot.com/grant-jones/pbm-meeting-schedule) ### Configurable Plan Workflows Tailor and streamline benefit configuration, claims, drug management, and financial processes for each client’s plan and business logic. ### API-First Platform Design Create rapid, secure integrations to internal systems, partner platforms, and regulatory databases with modular, microservices-based architecture. ### Real-Time Data + Eligibility Checks Enable data-driven decision-making with advanced analytics and real-time access to eligibility, claims, and utilization. ### Regulatory Compliance + Data Security by Design Protect sensitive health data with SOC 2 Type II compliant systems that meet transparency mandates and HIPAA and CMS standards across workflows. ### AI-Driven Automation Reduce delays, minimize manual errors, and eliminate batch processing with event-driven systems that support high-frequency task automation. ### Modern Self-Service Platforms Transform complex workflows with intuitive interfaces across member portals and admin tools, streamlining user experiences, lowering support load, and improving satisfaction. ### Legacy Platform Modernization Replace outdated monolithic systems with scalable, cloud-native, modular architecture that’s ready for AI integration, regulatory compliance, and future growth. How we can help ![DiamondPraxent\_icon](https://info.praxent.com/hs-fs/hubfs/DiamondPraxent_icon.png?width=50&height=50&name=DiamondPraxent_icon.png "DiamondPraxent_icon") ### Custom Platform Development Build tailored, compliant software solutions that align perfectly with the specific needs of your PBM operations. ![Development\_Modernization](https://info.praxent.com/hs-fs/hubfs/Development_Modernization.png?width=50&height=50&name=Development_Modernization.png "Development_Modernization") ### System Modernization Upgrade or consolidate outdated systems and reduce technical debt for a more agile, reliable system. ![Integrations modernizationPraxent\_icon](https://info.praxent.com/hs-fs/hubfs/Integrations%20modernizationPraxent_icon.png?width=50&height=50&name=Integrations%20modernizationPraxent_icon.png "Integrations modernizationPraxent_icon") ### System Integration Efficiently integrate with healthcare systems and build internal APIsto streamline operations and data flow. ![Cloud](https://info.praxent.com/hs-fs/hubfs/Cloud.png?width=50&height=50&name=Cloud.png "Cloud") ### Scalable Cloud Adoption Launch scalable, efficient systems that flex to your needs. Accelerate development and deployments with practical DevSecOps. ![User Testing-blue](https://info.praxent.com/hs-fs/hubfs/User%20Testing-blue.png?width=50&height=50&name=User%20Testing-blue.png "User Testing-blue") ### User-Centric Design Develop intuitive digital experiences that enhance user engagement and satisfaction, making complex processes accessible. ![Agent Portal](https://info.praxent.com/hs-fs/hubfs/Agent%20Portal.png?width=50&height=50&name=Agent%20Portal.png "Agent Portal") ### Modern, Consistent User Interfaces Improve user interfaces at scale with modern design systems that ensure consistent, accessible visual standards across products.  ![Forms](https://info.praxent.com/hs-fs/hubfs/Forms.png?width=50&height=50&name=Forms.png "Forms") ### Data Strategy and  Analytics Operationalize data and employ advanced analytics, transforming data into actionable insights, optimizing decision-making. ![Staff Aug](https://info.praxent.com/hs-fs/hubfs/Staff%20Aug.png?width=50&height=50&name=Staff%20Aug.png "Staff Aug") ### Ongoing Flexible Support Provide continuous, end-to-end technology support that flexes to your business, so you can always adapt to changing market demands. ## Extend your team, flexibly. Frontend, Backend, Cloud, DevOps, QA, UX Design, Program Management. You name it, we have it. Whether you need us for a scoped out project or to fill a short-term skill or capacity gap, we're here to help. ### CASE STUDIES Our Work ### Enterprise PBM enhances user experience to capture market share #### A transparent, seamless, end-to-end platform. [Read more →](https://praxent.com/results/PBM-platform-case-study) ![procella-health](https://info.praxent.com/hs-fs/hubfs/procella-health.png?width=138&height=40&name=procella-health.png "procella-health") ### Codebase transformation scales PBM platform and accelerates go-to-market by 2 years #### Modernized Procella's codebase for enterprise scale. [Read more →](https://praxent.com/results/procella-health-case-study) ![benefit harbor](https://info.praxent.com/hs-fs/hubfs/benefit%20harbor.png?width=208&height=30&name=benefit%20harbor.png "benefit harbor") ### Benefits enrollment platform increases pipeline by 300% #### Redesigned employee benefits enrollment portal increases participation by 23% [Read more →](https://praxent.com/results/benefits-management-provider-case-study) ## What our partners say about us: Head of Client Experience Tier 1 Insurance Carrier I was looking for an improved look and feel for our user experience. One of the brokers said it was one of the most thoughtfully created and appealing platforms they had ever seen. Technology Strategy Executive Benefits Enrollment Platform Our redesigned platform alleviated an obstacle to sales and helped us to focus on the positives, the platform being one of them. I would be surprised if, in the first 12 months, we didn’t have at least a two-to-one ROI. ### DOWNLOAD: EBOOK ## The 7 must-haves of an unbeatable platform Simplified. Connected. Transparent. Unrivaled. This is the road for ambitious, innovative teams. [Unlock the ebook →](https://info.praxent.com/pbm-ebook) ![PBM-futureproof-ebook](https://info.praxent.com/hubfs/PBM-futureproof-ebook.png "PBM-futureproof-ebook") [Unlock full document](https://info.praxent.com/pbm-ebook) ## Thoughts from our PBM Modernization Experts [![When PBM Portals Work for Everyone: A Member-First Transformation](https://info.praxent.com/hubfs/When%20PBM%20Portals%20Work%20for%20Everyone%20-%20Featured%20Image.png)](https://info.praxent.com/blog/pbm-member-first-portal-transformation) Transform your PBM member portal with a member-first design. Boost adoption, cut support costs, and improve client satisfaction. [Read more →](https://info.praxent.com/blog/pbm-member-first-portal-transformation) [![PBMI 2025: How Member Expectations Are Rewriting the PBM Playbook](https://info.praxent.com/hubfs/PBMI%202025%20-%20Featured%20Image.png)](https://info.praxent.com/blog/pbm-digital-first-member-experience) PBMI 2025 showed the future of PBMs—flexible, digital-first, and centered on member needs. Learn what leaders must do to succeed in 2026. [Read more →](https://info.praxent.com/blog/pbm-digital-first-member-experience) [![90-Day Deadline: Is Your PBM Platform Ready for Real-Time Transparency?](https://info.praxent.com/hubfs/9-day-deadline%20-%20PBM%20-%20featured%20image.png)](https://info.praxent.com/blog/pbm-platform-transparency-compliance) How to meet ERISA's October 12, 2025, transparency deadline with a PBM platform that delivers real-time revenue tracking, audit trails, and automated reporting. [Read more →](https://info.praxent.com/blog/pbm-platform-transparency-compliance) [![3 Executive Orders Reshape the PBM Regulatory Reality in Just Four Months](https://info.praxent.com/hubfs/3EOs-PBM-featured-image.png)](https://info.praxent.com/blog/pbm-platform-modernization-executive-orders-compliance) The PBM regulatory reality has seen drastic changes in 4 months. Learn why transparency and platform modernization are now essential for compliance. [Read more →](https://info.praxent.com/blog/pbm-platform-modernization-executive-orders-compliance) [![Automated Governance for PBM IT Leaders: Enforcing Standards & Mitigating Debt](https://info.praxent.com/hubfs/Governance%20Tools%20for%20IT%20Leaders%20-%20PBM.png)](https://info.praxent.com/blog/automating-pbm-technology-governance-tools) Explore tools to automate governance in insurance for architecture, cloud, and data strategies, reducing technical debt and ensuring seamless compliance. [Read more →](https://info.praxent.com/blog/automating-pbm-technology-governance-tools) [![Avoiding the Hybrid Trap: Tackling Complexity in Hybrid Cloud PBM Architectures](https://info.praxent.com/hubfs/Hybrid%20Trap%20-%20PBM.png)](https://info.praxent.com/blog/simplifying-hybrid-cloud-pbm-architectures) Simplify hybrid cloud insurance architecture. Discover how unified management, automation, and integration reduce complexity and drive results. [Read more →](https://info.praxent.com/blog/simplifying-hybrid-cloud-pbm-architectures) [![Building Evolutionary APIs: Best Practices for Scalable, Resilient Microservices](https://info.praxent.com/hubfs/IPM%20Featured%20Images%20-%20Evolutionary%20APIs.png)](https://info.praxent.com/blog/pbm-evolutionary-apis-scalable-microservices) Discover best practices for building evolutionary APIs to ensure scalable, resilient microservices. Learn strategies for API governance, decoupling, and deploym… [Read more →](https://info.praxent.com/blog/pbm-evolutionary-apis-scalable-microservices) [![Lighthouse POCs: A Smarter Approach to PBM Modernization](https://info.praxent.com/hubfs/IPM%20Featured%20Images%20-%20Lighthouse.png)](https://info.praxent.com/blog/pbm-lighthouse-poc-modernization) Learn how Lighthouse POCs streamline insurance modernization by validating strategies, delivering value, and scaling success with proven practices. [Read more →](https://info.praxent.com/blog/pbm-lighthouse-poc-modernization) [![The Growing Threat of Technical Debt in Modern PBM Technology](https://info.praxent.com/hubfs/IPM%20Featured%20Images%20-%20Technical%20Debt.png)](https://info.praxent.com/blog/technical-debt-pbm-technology) Learn to manage technical debt in insurance tech with strategies to reduce risk, improve scalability, and enhance system performance. [Read more →](https://info.praxent.com/blog/technical-debt-pbm-technology) Learn how a microservices assessment saved a failing insurance modernization initiative. Discover lessons on technical debt, team alignment, and scalability. [Read more →](https://info.praxent.com/blog/microservices-assessment-pbm-modernization) [![5 Strategic Priorities for PBM CIOs and CTOs in 2026](https://info.praxent.com/hubfs/PBM%20Featured%20Image-5-priorities.png)](https://info.praxent.com/blog/pbm-cio-cto-strategic-priorities-2026) Discover the 5 strategic priorities for PBM CIOs and CTOs in 2026, from AI automation to hybrid cloud strategies. Stay ahead in modernization! [Read more →](https://info.praxent.com/blog/pbm-cio-cto-strategic-priorities-2026) [![Why Vertical Slice Architecture is the Key to Modernizing PBM Systems](https://info.praxent.com/hubfs/IPM%20Featured%20Images%20VSA%20PBM.png)](https://info.praxent.com/blog/why-vertical-slice-architecture-is-the-key-to-modernizing-pbm-systems) Learn how vertical slice architecture transforms PBM systems—reducing complexity, speeding launches, and enhancing agility in modernization. [Read more →](https://info.praxent.com/blog/why-vertical-slice-architecture-is-the-key-to-modernizing-pbm-systems) ‹ › Swipe to see more ## Meet our Experts ![Kevin Headshot-1](https://info.praxent.com/hs-fs/hubfs/Kevin%20Headshot-1.png?width=1108&height=1122&name=Kevin%20Headshot-1.png "Kevin Headshot-1") # Kevin Hurwitz ### Managing Partner Over the past 25 years, Kevin has consulted on delivering custom software to more than 250 organizations, ranging from startups to Fortune 500 companies such as Amwins, Ameritas, Dimensional Fund Advisors, GE, ExxonMobil, Visio Lending, Sysco Foods, Keller Mortgage, Verizon, and Dell. ![Ben Headshot](https://info.praxent.com/hs-fs/hubfs/Ben%20Headshot.png?width=1110&height=1110&name=Ben%20Headshot.png "Ben Headshot") # Ben Bays ### VP, Enterprise Solutions Ben specialized in transforming legacy systems and maximizing engineering productivity in highly regulated environments. Focused on driving cross-functional alignment, agile transformation, data enablement, systems integration, DevSecOps, and efficient cloud infrastructure. ![Kristiane Headshot](https://info.praxent.com/hs-fs/hubfs/Kristiane%20Headshot.png?width=1106&height=1106&name=Kristiane%20Headshot.png "Kristiane Headshot") # Kristiane Mandraki ### VP, Growth + Market Intelligence Kristiane specializes in BFSI markets to map technology trends. Focused on understanding customer pain points, user needs, and revenue models, she has been featured in numerous publications including American Banker, Property Casualty 360, and Fintech Nexus. #### #### NEXT STEP’S YOURS ### Put our experience to work. ![Team-Image-form (1)](https://info.praxent.com/hubfs/Team-Image-form%20(1).png) ### DOWNLOAD: EBOOK ## The 6-step guide to creating a future-forward modernization strategy. Smart reinvestment starts with a clear map. Use this guide to align your tech stack, streamline delivery, and set a modernization pace your competitors can’t match. ![Evolutionary-ebook-featured-image](https://info.praxent.com/hubfs/Evolutionary-ebook-featured-image.png "Evolutionary-ebook-featured-image") [Unlock full document](https://info.praxent.com/evolutionary-pbm-ebook) ## Start with a clear view of your priorities. ### Get an expert perspective with our complimentary PBM assessments. #### Evaluate your architecture Align with business goals.Build for long-term value. [Architecture Assessment →](https://info.praxent.com/software-architecture-assessment) #### Assess your cloud readiness. Plan your migration. Move with certainty. [Cloud Assessment →](https://info.praxent.com/pbm-cloud-development-services) #### Break your data silos. Clean up governance. 
Move with clarity. [Data Assessment →](https://info.praxent.com/pbm-data-modernization-services) #### Unblock your delivery. Align your pipeline. Ship with confidence. [DevOps Assessment →](https://info.praxent.com/pbm-devops-enablement-services) ```   ``` ### SPECIALIZED EXPERTISE IN PBM PLATFORM MODERNIZATION ## The Praxent Difference. Our commitment to quality goes far beyond technology. We’re not a global consulting conglomerate; we’re a boutique team of experts in PBM technology. × No one-size-fits-all frameworks, × no two-year contracts, × no mass out-sourcing to teams outside your time zones, × and no fresh graduates. Just a targeted team with hands-on experience dedicated to solving your problems. Our goal is to leave your team better than when we started. Think of us as part of your team. Everyone else does. [Get in touch](https://meetings.hubspot.com/grant-jones/pbm-meeting-schedule) OUR PROVEN FINTECH TRANSFORMATION PROCESS. ## 4 steps to lead the market. ![Product strategy-1](https://info.praxent.com/hs-fs/hubfs/Product%20strategy-1.png?width=75&height=75&name=Product%20strategy-1.png "Product strategy-1") #### Modernization Strategy Map compliance + business goals to a staged digital roadmap ![User Testing-1](https://info.praxent.com/hs-fs/hubfs/User%20Testing-1.png?width=75&height=75&name=User%20Testing-1.png "User Testing-1") #### Experience-Led Design Reimagine portals and workflows based on real user needs ![Integrations modernizationPraxent\_icon-1](https://info.praxent.com/hs-fs/hubfs/Integrations%20modernizationPraxent_icon-1.png?width=75&height=75&name=Integrations%20modernizationPraxent_icon-1.png "Integrations modernizationPraxent_icon-1") #### Secure Platform Engineering Replace fragile legacy systems with modular, scalable builds ![Ownership Keys-1](https://info.praxent.com/hs-fs/hubfs/Ownership%20Keys-1.png?width=75&height=75&name=Ownership%20Keys-1.png "Ownership Keys-1") #### Seamless Handoff Deliver clean code and reusable components your team can scale [Get your custom PBM product development proposal →](https://meetings.hubspot.com/grant-jones/pbm-meeting-schedule) ## The clock is running out. ERISA mandates, rebate pass-through, real-time audit trails - all due in weeks. Let’s clear the blockers, focus your roadmap, and get your platform moving. [Meet with us](https://meetings.hubspot.com/grant-jones/pbm-meeting-schedule) ![Praxent](https://info.praxent.com/hubfs/logo.svg) Praxent® is the AI consulting and engineering firm built exclusively for fintech. We combine 25+ years of fintech expertise with Claude-native engineering to help financial services firms and technology providers turn legacy platforms into AI-native competitive advantages. Our three-phase **Decode, Activate, Compound** framework extracts decades of trapped financial logic from legacy platforms, then deploys governed, production-grade AI inside regulated operations, and continuously innovates to drive business outcomes and keep you ahead of the competition. 450+ transformations delivered. Now 25-40% faster. ![AICPA SOC 2](https://info.praxent.com/hubfs/aicpa_logo_footer.webp) [![Clutch +65 Reviews](https://info.praxent.com/hubfs/clutch-reviews_logo_footer.webp)](https://clutch.co/profile/praxent#highlights) [![LinkedIn](https://info.praxent.com/hubfs/blue_linkedin_logo_footer.png)](https://www.linkedin.com/company/praxent) [(512) 553-6830](tel:5125536830) [info@praxent.com](mailto:info@praxent.com) 901 S MoPac Expressway Building 1, Suite 300 - #7072, Austin TX 78746 #### Ready to Command The *AI* FutureSM? [Contact Us](https://praxent.com/contact) SOLUTIONS - [Auto Finance](https://info.praxent.com/auto-finance) - [Banking](https://praxent.com/solutions/banking) - [Commercial Lending](https://info.praxent.com/commercial-lending) - [Fintech SaaS](https://info.praxent.com/fintech) - [Insurance](https://info.praxent.com/insurance-digital-transformation) - [Investing and Wealth](https://praxent.com/solutions/investing-and-wealth) - [PBM](https://info.praxent.com/pharmacy-benefits-management) - [About Us](https://praxent.com/overview) - [Capabilities](https://praxent.com/capabilities) - [Case Studies](https://praxent.com/results) - [Careers](https://praxent.com/careers) - [Insights](https://praxent.com/blog) - [Contact](https://praxent.com/contact) [Privacy](https://praxent.com/privacy-policy) | [Terms](https://praxent.com/terms-and-conditions) | [Site Map](https://praxent.com/site-map)