Streamline injured worker communications
Introducing our Injured Worker Portal Accelerator for Workers’ Compensation
Refining injured employee communication was recently voted the #1 technology priority in the claims lifecycle by workers' comp carriers.
If you plan to create a mobile-friendly portal to improve the injured worker claims experience, our accelerator can help you get there faster.
How it helps:
Transforming Claims Processing
Automated document collection and prior authorization
Enhanced
claim and payment
transparency
Streamlined
adjuster
communication
Self-service capabilities
with FAQs, uploads,
and bank details
Sentiment surveys
for early detection
of disgruntled workers
Structured
claims data to enable
future innovation
Demo the Accelerator.
Our Injured Worker Portal Accelerator integrates user experience, industry knowledge, and cost-efficiency to streamline communication with injured workers, improve satisfaction, and reduce litigation likelihood.
TEST THE PROTOTYPE BELOW
Within the cell phone screen you can click around and scroll like a normal phone.
About Praxent.
Praxent helps insurance companies modernize legacy technology to serve their business better.
Our boutique team of insurance-specialized technologists can help you reimagine your digital experience, launch new products, and upgrade core systems.
Our UX designers and custom software developers are equipped with accelerators like this one to accelerate your journey to a future-proof technology ecosystem.
How Praxent can help
A partner from end-to-end
Digitized Claims Experience
Optimize communication and document uploads with mobile-friendly services for injured workers
Self-Service Portals
Delight customers with personalized, human-centered, self-service portals that simplify complexity
Modernize Legacy Systems
Future-proof by reducing technical debt or transitioning seamlessly to third-party systems.Streamlined Operations
Supercharge claims adjusters and underwriters by automating repetitive tasks with AI
Improve Outcomes
Apply predictive analytics for high-risk claim detection, adjusting prioritization, and litigation risk reduction
Organize Data
Remove data silos, organize, and activate unstructured data to drive data-driven decision making.Unignorable Websites + Branding
Boost business with a unique, modern aesthetic that satisfies brand, accessibility, and compliance needsSeamless Systems Integration
Facilitate effortless information access for customers through integrated policy, claims, and billing systemsAccelerating Technology Teams
Extending and augmenting internal technology teams with engineers, UX designers, and program managers specialized in insurance to accelerate velocity.What our insurance customers have to say about Praxent
Since working with Praxent, more users can access the self-service, and call rates have decreased, signifying an improved UX. Praxent trained us well and gave us all the skills needed to succeed. The internal UX team is now skilled enough to improve CX independently. Praxent’s team was friendly and easy to work with. They’re highly recommended. More of our customers are able to use our self-service, and we’ve experienced a 30% reduction in call volume. Our net promoter score has been fantastic since working with them—it’s about 80. Ken Ivie, Senior IT Manager, Texas Mutual
